What We Collect and Why We Collect It
When you open an account, we collect your name, contact details and the account credentials you set. If you fund your account through bKash, Nagad or Rocket, we record the transaction reference and wallet number associated with each deposit or withdrawal — we do not store
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your full mobile banking PIN or password at any point. We also collect device and session data such as your browser type, IP address and the pages you visit, so we can keep your account secure and detect unusual activity. Cookies help us remember your login
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state and preferred settings across sessions; you can manage these through your browser controls. We keep your data for as long as your account is active, or as long as local legal obligations require. Once you close your account, data not subject to retention rules is
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deleted within a reasonable period. Our use of your data is limited to running your account, processing payments and responding to support requests. We do not sell personal data to advertisers. Any third-party service provider we work with — for example, payment processors handling bKash or
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Nagad transactions — is bound by the same data-protection standards we apply internally. Eligibility to use this platform depends on your local law and the regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.